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Frequently Asked Questions (FAQ)

FAQs from category: All

Do I have to make an appointment to speak to someone about employment help?

Not, although you may need to attend a universal orientation in order to sign-up for specific services we offer. Please visit any one of our three career centers to get started. 

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We are having a community or hiring event and would like for CareerSource Broward to attend. Is there a form to fill out?

Organizations interested in having CareerSource Broward attend an event must complete the Event Participation Request Form and email it back to events@careersourcebroward.com. Once received, we will review the information and follow-up appropriately.

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How does your Federal Bonding program work and do you have a list of companies that use this service?

The Federal Bonding Program provides fidelity bonding insurance coverage to individuals with criminal histories and other high-risk job applicants who are qualified, but fail to get jobs because regular commercial bonding is denied due to their backgrounds. Each bond insures the employer for any type of stealing by employee including theft, forgery, larceny or embezzlement. It does not cover liability due to poor workmanship, job injuries or work accidents. It is not a bail bond or court bond for the legal system. It is not a contract bond, performance bond or license bond sometimes needed to be self-employed. 

To be eligible for Florida's Bonding Program, an at risk worker must:

  • Need the program's bond in order to get a specific job, (Have an actual job offer that is contingent upon bond issuance.) 
  • Meet the legal age for working; there are no other age limits
  • Be paid wages with Federal taxes automatically deducted from pay; (self-employed persons cannot be covered.) 

You can get additional information on bonding by visiting http://www.exoffenderreentry.com.

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How do I file my claims for unemployment compensation benefits?

While we are not the agency which maintains the Reemployment Assistance, or RA, (formerly Unemployment Compensation, or UC) program, we do work closely with that agency, the Florida Department of Economic Opportunity. A claim for RA/UC benefits can be filed online at https://www2.myflorida.com/fluid/. 

The Internet Claims Filing System is available 24 hours a day, 7 days a week. You may change your PIN or speak with a claims representative by calling toll free 1-800-204-2418. Choose the language and then Option 1 to change your PIN or Option 2 to speak with a claims representative. The RA Hotline hours of operation can be found here. Florida law requires that the effective date of your claim will be the Sunday prior to the day you file the claim.

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Is childcare assistance available through CareerSource Broward?

Yes, Early Learning Coalition of Broward (ELC) provides this service. To apply for temporary cash assistance, please visit www.myflfamilies.com. You can also be placed on ELC’s waiting list, please call (954) 377-2188.

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How do I post a job opening in your system?

Please navigate to the following website: https://www.employflorida.com/.

Once there, click on "Register Job Openings" under the "Employers" menu option. Please note that you must be registered with Employ Florida in order to post a job opening.

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How do I know if I am eligible for Florida’s Reemployment Assistance Program? How do I sign up if I am eligible?

Please note that while CareerSource Broward maintains centers and provides services to those attempting to navigate the Reemployment Assistance (RA) program, and works with the Florida Department of Economic Opportunity which runs that program, we are not part of DEO. You should visit this link which will answer your questions about the RA system and claims.

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What type of organization is CareerSource Broward? Is it a private employment agency or a placement facility of a professional organization?

We are a quasi-governmental agency working hand-in-hand with other governmental and private agencies that exist at the local, state, and federal levels. Each county throughout the state of Florida has a local workforce board to aid in workforce affairs in this fashion. We thus serve all Broward County residents and all services offered to job seekers and employers are at little to no cost.

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If I need additional training to get a job, does your organization provide assistance to those looking to continue their education?

Yes. If you're a Broward County resident, you may qualify for training assistance through our Workforce Innovation & Opportunity Act Program. For more information, click here

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Do your services for employers cost any money?

CareerSource Broward job posting, screening, recruitment assistance, workshops and employee referrals are prepaid with your tax dollars. Matching funds may be required for training your existing employees.

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Can I apply for unemployment if I am working part time?

Please be advised that CareerSource Broward does NOT handle unemployment claims and is not authorized to answer most unemployment questions. Our mission is to assist jobseekers in the re-employment phase of their working lives. For questions about the claims process and eligibility, please contact the Florida Department of Economic Opportunity

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Do you offer computer training?

We offer basic PC skills workshops in our centers and some vocational training in professional IT skills. However, for basic-to-intermediate training in the widest range of professional office software skills, we recommend visiting the Broward County Library System or GCF Learn Free, an online site that offers complimentary classroom/computer lab-based training, respectively.

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Is it true that you help people pay for college?

Certain individuals may be eligible for financial assistance. Please visit the CareerSource Broward center closest to your home for additional information regarding whether or not you may be eligible for training assistance. You can also visit ita.careersourcebroward.com to learn more about our scholarship program. 

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If you take a class that is less than $12,000, does the balance go to you for bills, etc. or do you just lose it?

Training assistance only can be applied to pay for an approved training course and any related course items such as books, uniforms, etc. Excess dollars can not be used for items outside what is required for the course.

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What days and times do you have orientations for the WIOA program?

North One Stop Career Center:
4941 Coconut Creek Pkwy., Coconut Creek, FL 33063
WIOA Orientation Dates: Every Wednesday at 9 a.m.
(954) 969-3541, ext. 0

Central One Stop Career Center:
2550 W. Oakland Pk. Blvd. Oakland Park, FL 33311
WIOA Orientation Dates: Every Tuesday and Thursday at 8:30 a.m.
Phone: (954) 677-5555, ext. 1100

South One Stop Career Center:
7550 David Road Extension Hollywood, FL 33024
WIOA Orientation Dates: Every Monday at 2:30 p.m.
(954) 967-1010, ext. 194

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Can I use the phone, fax machines and copiers to make copies to send to employers and such?

Absolutely! That is exactly what the resource rooms at our three career centers are for. Once you've signed in, the resources are available to you for those exact purposes. Good luck!

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I was told that my food stamps would end because I didn't participate in a class. What class would they be referring to and can I participate online?

You should receive a Notice of Mandatory Participation from the state if you’re required to participate in Supplemental Nutrition Assistance Program (SNAP) Employment and Training. The letter will contain instructions for signing in and completing an online orientation and assessment, which can be completed on a computer at home, the library, in one of our career centers, or even on your cell phone. Only certain people are required to participate. If you are concerned that you may be required to participate to continue benefits, we encourage you to call the Florida Department of Children and Families at (866) 762-2237.

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Can I still apply for funding to train my employees even if we do our own hiring?

Yes, employers that do their own hiring can participate in our training programs. Employers must refer their candidates for the On-the-Job Training Program to CareerSource Broward prior to hiring them. For more information or assistance with additional questions, please send your inquiry to ojt@careersourcebroward.com.

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If you are a candidate for both TAA and WIOA programs, can you do them both or just one program only?

Yes, you can be enrolled simultaneously, but there cannot be duplication of services. Your assigned TAA and WIOA case managers will work together to ensure that the two programs complement but do not duplicate each other's efforts.

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