Frequently Asked Questions (FAQ)

FAQs from category: All

Do I have to make an appointment to speak to someone about employment help?

In an effort to practice social distancing, all visitors are asked to schedule an appointment before coming to our career centers. You can contact any one of our three career centers in Coconut Creek, Oakland Park, Hollywood by clicking here

Please note that we continue to offer services remotely. For access to direct phone directory for our remote services, click here

Was this answer helpful?

We are having a community or hiring event and would like for CareerSource Broward to attend. Is there a form to fill out?

Organizations interested in having CareerSource Broward attend an event must complete the Event Participation Request Form and email it back to Once received, we will review the information and follow-up appropriately.

Was this answer helpful?

How does your Federal Bonding program work and do you have a list of companies that use this service?

The Federal Bonding Program provides fidelity bonding insurance coverage to individuals with criminal histories and other high-risk job applicants who are qualified, but fail to get jobs because regular commercial bonding is denied due to their backgrounds. Each bond insures the employer for any type of stealing by employee including theft, forgery, larceny or embezzlement. It does not cover liability due to poor workmanship, job injuries or work accidents. It is not a bail bond or court bond for the legal system. It is not a contract bond, performance bond or license bond sometimes needed to be self-employed. 

To be eligible for Florida's Bonding Program, an at risk worker must:

  • Need the program's bond in order to get a specific job, (Have an actual job offer that is contingent upon bond issuance.) 
  • Meet the legal age for working; there are no other age limits
  • Be paid wages with Federal taxes automatically deducted from pay; (self-employed persons cannot be covered.) 

You can get additional information on bonding by visiting

Was this answer helpful?

How do I file my claims for unemployment compensation benefits?

Reemployment Assistance /Unemployment Benefits: (800) 204-2418 or

    How to File a Claim Online For Reemployment Assistance

    Go to to access the online system to file an RA Claim, claim your weeks or access frequently asked questions. The online system is available 24 hours a day and 7 days a week. However, the online system is only available to claim weeks Monday – Saturday, 6:30 a.m. to 8 p.m. and Sunday 6:30 a.m. to 6 p.m.

    Before filing your claim online, gather the following information to assist you in completing the application.

    1. Your Social Security number
    2. The names, addresses and phone numbers of all your employers during the last 18 months.
    3. The dates you worked and total earnings from each employer.
    4. Driver’s License, State ID, Voter Registration number or other type of ID that could verify your identity.
    5. The name and local number of your labor union hall, if applicable
    6. If you are not a U.S. Citizen, your Alien Registration Number and work permit expiration date
    7. Your DD-214 form (if you were in the military within the last 2 years)
    8. Form SF-50 or for SF-8 and check stubs or W-2 proof of earnings (if you were a federal employee)

    You may call the RA Hotline to speak with an agent anytime from Monday – Friday, 8 a.m. to 5 p.m. at 1 (800) 204-2418. RA agents can provide information about filing a claim, claiming your weeks or obtaining information about your claim. Submit questions or comments regarding the RA program by accessing the Reemployment Assistance Contact Form online at All email inquiries will be responded to by an RA agent within 5 business days, either by email or telephone, based on your choice.

    Was this answer helpful?

    Is childcare assistance available through CareerSource Broward?

    Yes, Early Learning Coalition of Broward (ELC) provides this service. To apply for temporary cash assistance, please visit You can also be placed on ELC’s waiting list, please call (954) 377-2188.

    Was this answer helpful?

    How do I post a job opening in your system?

    Please navigate to the following website:

    Once there, click on "Register Job Openings" under the "Employers" menu option. Please note that you must be registered with Employ Florida in order to post a job opening.

    Was this answer helpful?

    How do I know if I am eligible for Florida’s Reemployment Assistance Program? How do I sign up if I am eligible?

    Please note that while CareerSource Broward maintains centers and provides services to those attempting to navigate the Reemployment Assistance (RA) program, and works with the Florida Department of Economic Opportunity which runs that program, we are not part of DEO. You should visit this link which will answer your questions about the RA system and claims.

    Was this answer helpful?

    What type of organization is CareerSource Broward? Is it a private employment agency or a placement facility of a professional organization?

    We are a quasi-governmental agency working hand-in-hand with other governmental and private agencies that exist at the local, state, and federal levels. Each county throughout the state of Florida has a local workforce board to aid in workforce affairs in this fashion. We thus serve all Broward County residents and all services offered to job seekers and employers at no cost.

    Was this answer helpful?

    If I need additional training to get a job, does your organization provide assistance to those looking to continue their education?

    Yes. If you're a Broward County resident, you may qualify for training assistance through our Workforce Innovation & Opportunity Act Program. For more information, click here

    Was this answer helpful?

    Do your services for employers cost any money?

    CareerSource Broward job posting, screening, recruitment assistance, workshops and employee referrals are prepaid with your tax dollars. Matching funds may be required for training your existing employees.

    Was this answer helpful?

    Can I apply for unemployment if I am working part time?

    Please be advised that CareerSource Broward does NOT handle unemployment claims and is not authorized to answer most unemployment questions. Our mission is to assist jobseekers in the re-employment phase of their working lives. For questions about the claims process and eligibility, please contact the Florida Department of Economic Opportunity

    Was this answer helpful?

    Do you offer computer training?

    We offer basic PC skills workshops in our centers and some vocational training in professional IT skills. However, for basic-to-intermediate training in the widest range of professional office software skills, we recommend visiting the Broward County Library System or GCF Learn Free, an online site that offers complimentary classroom/computer lab-based training, respectively.

    Was this answer helpful?

    Is it true that you help people pay for college?

    Certain individuals may be eligible for financial assistance. Please visit the CareerSource Broward center closest to your home for additional information regarding whether or not you may be eligible for training assistance. You can also visit to learn more about our scholarship program. 

    Was this answer helpful?

    If you take a class that is less than $12,000, does the balance go to you for bills, etc. or do you just lose it?

    Training assistance only can be applied to pay for an approved training course and any related course items such as books, uniforms, etc. Excess dollars can not be used for items outside what is required for the course.

    Was this answer helpful?

    What days and times do you have orientations for the WIOA program?

    North One Stop Career Center:
    4941 Coconut Creek Pkwy., Coconut Creek, FL 33063
    WIOA Orientation Dates: Every Monday at 2 p.m.
    (954) 969-3541, ext. 0

    Central One Stop Career Center:
    2550 W. Oakland Pk. Blvd. Oakland Park, FL 33311
    WIOA Orientation Dates: Every Thursday at 9:00 a.m.
    Phone: (954) 677-5555, ext. 1100

    South One Stop Career Center:
    7550 David Road Extension Hollywood, FL 33024
    WIOA Orientation Dates: Every Wednesday at 9:00 a.m.
    (954) 967-1010, ext. 194

    Was this answer helpful?

    Can I use the phone, fax machines and copiers to make copies to send to employers and such?

    Absolutely! That is exactly what the resource rooms at our three career centers are for. Once you've signed in, the resources are available to you for those exact purposes. Good luck!

    Was this answer helpful?

    I was told that my food stamps would end because I didn't participate in a class. What class would they be referring to and can I participate online?

    You should receive a Notice of Mandatory Participation from the state if you’re required to participate in Supplemental Nutrition Assistance Program (SNAP) Employment and Training. The letter will contain instructions for signing in and completing an online orientation and assessment, which can be completed on a computer at home, the library, in one of our career centers, or even on your cell phone. Only certain people are required to participate. If you are concerned that you may be required to participate to continue benefits, we encourage you to call the Florida Department of Children and Families at (866) 762-2237.

    Was this answer helpful?

    Can I still apply for funding to train my employees even if we do our own hiring?

    Yes, employers that do their own hiring can participate in our training programs. Employers must refer their candidates for the On-the-Job Training Program to CareerSource Broward prior to hiring them. For more information or assistance with additional questions, please send your inquiry to

    Was this answer helpful?

    If you are a candidate for both TAA and WIOA programs, can you do them both or just one program only?

    Yes, you can be enrolled simultaneously, but there cannot be duplication of services. Your assigned TAA and WIOA case managers will work together to ensure that the two programs complement but do not duplicate each other's efforts.

    Was this answer helpful?