Frequently Asked Questions (FAQ)

In an effort to practice social distancing, all visitors are asked to schedule an appointment before coming to our career centers. You can contact any one of our three career centers in Coconut Creek, Oakland Park, Hollywood by clicking here. 

Please note that we continue to offer services remotely. For access to direct phone directory for our remote services, click here. 

Reemployment Assistance /Unemployment Benefits: (800) 204-2418 or www.floridajobs.org/raaplication. 

How to File a Claim Online For Reemployment Assistance

Go to www.floridajobs.org/raaplication to access the online system to file an RA Claim, claim your weeks or access frequently asked questions. The online system is available 24 hours a day and 7 days a week. However, the online system is only available to claim weeks Monday – Saturday, 6:30 a.m. to 8 p.m. and Sunday 6:30 a.m. to 6 p.m.

Before filing your claim online, gather the following information to assist you in completing the application.

1. Your Social Security number
2. The names, addresses and phone numbers of all your employers during the last 18 months.
3. The dates you worked and total earnings from each employer.
4. Driver’s License, State ID, Voter Registration number or other type of ID that could verify your identity.
5. The name and local number of your labor union hall, if applicable
6. If you are not a U.S. Citizen, your Alien Registration Number and work permit expiration date
7. Your DD-214 form (if you were in the military within the last 2 years)
8. Form SF-50 or for SF-8 and check stubs or W-2 proof of earnings (if you were a federal employee)

You may call the RA Hotline to speak with an agent anytime from Monday – Friday, 8 a.m. to 5 p.m. at 1 (800) 204-2418. RA agents can provide information about filing a claim, claiming your weeks or obtaining information about your claim. Submit questions or comments regarding the RA program by accessing the Reemployment Assistance Contact Form online at www.floridajobs.org/fileaclaim. All email inquiries will be responded to by an RA agent within 5 business days, either by email or telephone, based on your choice.

Yes, Early Learning Coalition of Broward (ELC) provides this service. To apply for temporary cash assistance, please visit www.myflfamilies.com. You can also be placed on ELC’s waiting list, please call (954) 377-2188.

Please note that while CareerSource Broward maintains centers and provides services to those attempting to navigate the Reemployment Assistance (RA) program, and works with the Florida Department of Economic Opportunity which runs that program, we are not part of DEO. You should visit this link which will answer your questions about the RA system and claims.

Yes. If you're a Broward County resident, you may qualify for training assistance through our Workforce Innovation & Opportunity Act Program. For more information, click here. 

Please be advised that CareerSource Broward does NOT handle unemployment claims and is not authorized to answer most unemployment questions. Our mission is to assist jobseekers in the re-employment phase of their working lives. For questions about the claims process and eligibility, please contact the Florida Department of Economic Opportunity. 

We offer basic PC skills workshops in our centers and some vocational training in professional IT skills. However, for basic-to-intermediate training in the widest range of professional office software skills, we recommend visiting the Broward County Library System or GCF Learn Free, an online site that offers complimentary classroom/computer lab-based training, respectively.

Certain individuals may be eligible for financial assistance. Please visit the CareerSource Broward center closest to your home for additional information regarding whether or not you may be eligible for training assistance. You can also visit ita.careersourcebroward.com to learn more about our scholarship program. 

Training assistance only can be applied to pay for an approved training course and any related course items such as books, uniforms, etc. Excess dollars can not be used for items outside what is required for the course.

North One Stop Career Center:
4941 Coconut Creek Pkwy., Coconut Creek, FL 33063
WIOA Orientation Dates: Every Monday at 2 p.m.
(954) 969-3541, ext. 0

Central One Stop Career Center:
2550 W. Oakland Pk. Blvd. Oakland Park, FL 33311
WIOA Orientation Dates: Every Thursday at 9:00 a.m.
Phone: (954) 677-5555, ext. 1100

South One Stop Career Center:
7550 David Road Extension Hollywood, FL 33024
WIOA Orientation Dates: Every Wednesday at 9:00 a.m.
(954) 967-1010, ext. 194

Absolutely! That is exactly what the resource rooms at our three career centers are for. Once you've signed in, the resources are available to you for those exact purposes. Good luck!

You should receive a Notice of Mandatory Participation from the state if you’re required to participate in Supplemental Nutrition Assistance Program (SNAP) Employment and Training. The letter will contain instructions for signing in and completing an online orientation and assessment, which can be completed on a computer at home, the library, in one of our career centers, or even on your cell phone. Only certain people are required to participate. If you are concerned that you may be required to participate to continue benefits, we encourage you to call the Florida Department of Children and Families at (866) 762-2237.